Terms & Conditions

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly and will work to protect the security and privacy of any personal information you provide to us and will only use it as we describe here in our Privacy Policy.

Personal Information means information about you which is, or can be, tied to you as an individual. SYLK USA will collect and use Personal Information of customers and members only as follows:

Our purpose in collecting Personal Information.

We collect Personal Information to deliver the products and services you want; administer our businesses; provide customer service, and respond to legal process (such as subpoenas and warrants).

What Personal Information we collect and how we collect it.

The Personal Information we collect may include:

* Contact information; names, addresses, email addresses and other such information required for us to transact business with you; and

* Technical information (such as your computers operating system and browser type, and the address of a referring website, if any, and the path you take through our web pages) when you visit our websites;

When you visit our website, we may place a “cookie,” a small computer file, on your computer to allow our website to function properly. You may delete this cookie from your computer. You may also set your Internet browser to reject cookies, however, doing so will compromise the functionality of our website.

How we use Personal Information.

We do not sell or rent Personal Information to others.

We do not use cookies to track movements on websites other than our own.

We do not disclose Personal Information to others.

We take reasonable steps to protect your Personal Information.

We maintain reasonable physical, technical, and procedural measures to limit access to Personal Information to authorized individuals with appropriate purposes.

Modifications to our privacy policies.

We reserve the right to change our privacy policies at any time, except as may be prohibited by law. We will post revisions online. Use of our websites or services or the purchase of products after posted changes means that you consent to the privacy policies as changed.

The SYLK Challenge Terms, Conditions & Return Policy.

SYLK DISCLAIMER: LIMITED QUANTITIES AVAILABLE. PROMOTION GOOD WHILE SUPPLIES LAST. SYLK USA RESERVES THE RIGHT TO CUT OFF THIS PROMOTION AT ANY TIME AND FOR ANY REASON. HOW YOUR FREE SAMPLE WORKS: Try one free sample sachet of SYLK on us, just cover the $4.95 Shipping and Handling (Non-Refundable). In the same package, you’ll also receive a full-sized tube of SYLK (3oz). If you love the free sample, keep the bottle and 15 days after your free sample was ordered, you’ll be charged $15 for the bottle (a $22.95 value – which is a 35% discount!). If SYLK isn’t for you, simply email us at info@sylkusa.com and let us know, return shipping is ON US. We’ll email you a return form which must be completed in full and accepted before midnight on the 15th day after you made your purchase. Once your return form is accepted, we’ll email you a return shipping label for you to mail back the unopened tube (3oz) within 30 days of placing your sample order.  Please include your return form in your returned package.  SYLK USA, at its sole discretion, reserves the right to refuse any refunds on any returned products that are damaged in any way and/or the factory seal has been broken.

Contact us for more information about our privacy policies.