If you are not completely satisfied with your order from www.sylkusa.com, simply return your order within 30 days of purchase and we will refund the product amount, less shipping & handling. If you wish to return your product, please email firstname.lastname@example.org. A customer service representative will contact you and provide a return form for you to fill out and include in your return along with a copy of the original invoice. All returns shall be mailed to:
Toro Management, LLC DBA SYLK
7272 E. Indian School Road Suite 540
Scottsdale, AZ 85251
If you are returning product for a refund, the customer is responsible for the cost of returning the product back to SYLK. We are unable to reimburse the original shipping and handling fees but will refund the cost of the product.
Only one “opened” product is eligible for return, however, if you are returning multiple products, you may return one “opened” product along with others that are still factory sealed for a refund.